SHIPIMART™ – TERMS AND CONDITIONS

Our Disclosures

Our complete terms and conditions are contained below, but some important points for you to know before you become a customer are set out below:

• Our liability under these terms is limited as set out in the Limitations section.

• Products marked as 'Final Sale' or 'Non-Returnable' at the time of purchase will not be refundable, unless faulty, as set out in the Returns section.

Introduction

This website (Site) is operated by ShipiMart (we, our or us). These terms and conditions (Terms) are between us and you, the person placing an order for products through the Site.

Use of the Site

• You accept these Terms by placing an order via the Site.

• You must not use the Site and/or place an order for products through the Site unless you are at least 18 years old.

• You must not use the Site in any way that includes:

  • Anything that would constitute a breach of an individual's privacy (including uploading private or personal information without an individual's consent) or any other legal rights;

     

  • Using the Site to defame, harass, threaten, menace or offend any person;

     

  • Using the Site for unlawful purposes;

     

  • Interfering with any user of the Site;

     

  • Tampering with or modifying the Site (including by transmitting viruses and using trojan horses);

     

  • Using the Site to send unsolicited electronic messages;

     

  • Using data mining, robots, screen scraping or similar data gathering and extraction tools on the Site; or

     

  • Facilitating or assisting a third party to do any of the above acts.

     

Accounts

• You may purchase products through an account with us and we may allow you to register for an account using our platform to sign up.

• You must ensure that any personal information you give to us when creating an account is accurate and up-to-date. All personal information that you give to us will be treated in accordance with our Privacy Policy.

   

• It is your responsibility to keep your account details confidential. You are responsible for all activity on your account, including purchases made using your account details.

Orders

• You may order products from us as set out on the Site. If you place an order for products on our Site, you are making an order to purchase the product(s) for the price listed on the Site (including the delivery fees or other applicable charges and taxes).

   

• We may, at our absolute discretion, accept or reject an order. If we need to reject your order, we will notify you within a reasonable time after your order is placed. Once we accept an order, a binding agreement is formed for the supply of products to you in accordance with these Terms.

   

• We will accept cancellations and refund of an order within 90 minutes of when you placed the order. You can edit your order through our designated order management links on the Site by entering your email address and order number.

• It is your responsibility to check the order details, including selected products, delivery details and pricing, before you submit your order through the Site.

• All purchases made through the Site are subject to availability. We do our best to keep products in stock and to keep the Site up to date with the availability of products.

• If a product is available for pre-order only (it is not currently in stock), this will be clearly indicated on our Site. We may display the date that the product is expected to be available for dispatch to you. These dates are an approximation only, and we will not be liable for any delay in the product being available for dispatch or the inaccuracy of the date.

   

• We may cancel, at any time before delivery and for whatever reason, an order that we have previously accepted, including where there is a considerable delay in dispatching your order, if for any reason we cannot supply the products you order (for example for an event beyond our reasonable control) or if products ordered were subject to an error on our Site (for example in relation to a description, price or image). We will contact you using the details you provided when you placed your order.

   

Price and Payments

• You must pay us the purchase price of each product you order, plus any applicable delivery costs as set out on the Site (the Price). You must pay any customs duties, regional taxes, or fees charged on the Price.

• You must pay the Price upfront using one of the methods set out on the Site.

• You must not pay, or attempt to pay, the Price by fraudulent or unlawful means. If you make a payment by debit card or credit card, you warrant that you are authorised to use the debit card or credit card to make the payment.

• The payment methods we offer are set out on the Site. We may offer payment through a third-party provider. You acknowledge and agree that we have no control over the actions of the third-party provider, and your use of the third-party payment method may be subject to additional terms and conditions.

• We may from time to time issue promotional discount codes for certain products on the Site. To claim the discount, you must enter the promotional discount code at the time of submitting your order through the Site.

• The conditions of use relating to promotional discount codes will be set out on the Site. We may also from time to time run competitions on the Site or on social media. These competitions are subject to terms and conditions which will be made available on the Site at the time of the competition.

   

Delivery, Title and Risk

• If possible we will deliver the products to the delivery address you provide when making your order. We currently deliver to areas as set out on the Site. Please refer to the delivery information on the Site to ensure you are in our delivery area. If you are not in our delivery area please contact us to discuss delivery options.

   

• Any delivery periods displayed on the Site are estimates only, based on the information provided by the delivery company.

• We deliver the products using a range of delivery methods. You may need to sign for some deliveries and you may have the choice for our delivery partner to leave the products in a safe place or to leave the products at your nearest pickup location.

   

• Title to the products will remain with us until you have paid the Price in full for the products. Until title passes, you must not do anything which seeks to create an encumbrance, lien, charge or other interest in or over the products.

   

• Risk in the products will pass to you as soon as they are delivered to the delivery address you provided in your order.

   

Returns

We offer refunds of eligible products for change of mind where we determine (at our absolute discretion):

• The products are in their original packaging and in 'as new' condition (this includes attached tags, packaging inserts, and specialty boxes);

• The products are not marked as 'Final Sale' or 'Non-Returnable' items at the time of purchase, unless faulty;

• You provide a photo of your item/s prior to shipping so we can assess the condition; and

• You initiate your return through our online returns portal using your email address and order number.

Note on Bundle Purchases: If you claim a refund on a bundle purchase, the bundle pricing will no longer be valid. The product you keep will default to the current individual sale price and a refund will be provided for the remaining amount.

We will not cover the costs of delivery or re-delivery for a change of mind return. You must cover these yourself.

Limitations of Liability

Despite anything to the contrary, to the maximum extent permitted by applicable law:

• Neither Party will be liable for Consequential Loss;

• Each Party's liability for any Liability under these Terms will be reduced proportionately to the extent the relevant Liability was caused or contributed to by the acts or omissions of the other Party, including any failure by that Party to mitigate its losses; and

• Our aggregate liability for any Liability arising from or in connection with the Terms (including the products and/or the subject matter of the Terms) will be limited to, and must not exceed, the portion of the Price paid by you to us for the products the subject of the relevant claim.

• You agree that any information contained on the Site and any materials provided with our products (collectively Materials) are provided for general information purposes only. The Materials are not intended to be advice. Our products are not intended to diagnose, treat, cure, or prevent any disease or condition and you are solely responsible for determining the suitability of our products for your circumstances.

Intellectual Property

• You acknowledge and agree that any intellectual property (including copyright and trademarks) developed, adapted, modified or created by us or our personnel (including in connection with the Terms, any content on the Site, and the products) (Our Intellectual Property) will at all times vest, or remain vested, in us.

   

• We authorise you to use Our Intellectual Property solely for your own personal, non-commercial use, and in the manner in which it was intended to be used.

   

• You must not use Our Intellectual Property for commercial purposes, including, for example, to advertise your own business, for re-sale, or for any other revenue generation activity.

   

• You must not, without our prior written consent: copy, reproduce, retransmit, distribute, disseminate, sell, publish, broadcast or circulate any of Our Intellectual Property to any third party; or breach any intellectual property rights connected with the Site or the products.

• Nothing in the above clause restricts your ability to publish, post or repost Our Intellectual Property on your personal social media page or blog, provided that you do not assert ownership, do not imply an unapproved endorsement, and do not damage our reputation.

User Content

• You may be permitted to post, upload, publish, submit or transmit relevant information and content (User Content) on the Site.

• If you make any User Content available on or through the Site, you grant to us a worldwide, irrevocable, perpetual, non-exclusive, transferable, royalty-free licence to use, view, copy, adapt, modify, distribute, license, display, or otherwise exploit such User Content on our Site and our social media platforms.

• You represent and warrant that you are the sole owner or have all necessary licenses and consents for your User Content, and that its publication does not infringe upon any third-party privacy or intellectual property rights.

General

• Disputes: A Party may not commence court proceedings relating to a dispute without first meeting with the other Party to seek (in good faith) to resolve the dispute, failing which the Parties agree to engage a mediator to attempt to resolve the dispute. The costs of the mediation will be shared equally between the Parties.

   

• Notices: Any notice given under these Terms must be in writing addressed to us at our contact email or to you at the details provided when you submitted your order.

• Force Majeure: Neither Party will be liable for any delay or failure to perform their respective obligations under these Terms if such delay or failure is caused or contributed to by an event beyond a Party's reasonable control.

• Feedback and complaints: We are always looking to improve our services. If you have any feedback or a complaint, please contact us at our email address below.

• Assignment: You must not assign any rights or obligations under these Terms, whether in whole or in part, without our prior written consent.

• Amendment: We may, at any time and at our discretion, vary these Terms by publishing varied terms on the Site.

• Third Party Sites: The Site may contain links to websites operated by third parties. We do not control, endorse or approve, and are not responsible for, the content or transactions on those websites.

Definitions

• Consequential Loss means any loss or damage that cannot be considered to arise according to the usual course of things from the relevant breach, or any real or anticipated loss of profit, loss of benefit, loss of revenue, loss of business, loss of goodwill, loss of opportunity, or loss of data.

• Liability means any expense, cost, liability, loss, damage, claim, notice, entitlement, investigation, demand, proceeding or judgement, howsoever arising, whether direct or indirect, present or contingent.

SALES PROMOTION & APP TERMS

Promotional Offers

• Offers apply to selected styles online at the ShipiMart storefront or official application.

• Discounts will be applied automatically at checkout or via specified promotional codes.

• Offers are subject to stock availability. Due to high demand, ShipiMart cannot guarantee the availability of stock during peak promotional events.

• Promotions cannot be used in conjunction with any other offers or redeemed against prior purchases. Promotions may be extended or changed at ShipiMart's discretion.

ShipiMart App Offer

• App-specific discounts must be applied at checkout using the designated code.

• The discount applies to the full price of an item and cannot be used in conjunction with other offers. Limited to one per customer for their first app purchase.

MOBILE TERMS OF SERVICE

The ShipiMart mobile messaging service (the "Service") is operated by ShipiMart ("we", or "us"). Your use of the Service constitutes your agreement to these terms and conditions ("Mobile Terms"). We may modify or cancel the Service or any of its features without notice.

• Consent & Messaging: By consenting to ShipiMart’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of ShipiMart through your wireless provider to the mobile number you provided. Text messages may be sent using automated technology.

• Message Types: Service-related messages may include updates, alerts, and transaction information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, abandoned cart reminders, and other marketing offers.

• Fees & Frequency: Sign-up is not a condition of purchase. The program is completely voluntary. While we do not charge for the Service, you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply.

• Opt-Out: You may opt-out of the Service at any time. Text the single keyword command STOP to our designated short code/number or click the unsubscribe link (where available) in any text message to cancel. You will receive a one-time opt-out confirmation text message.

• Support: For Service support or assistance, reply HELP to our messaging number or contact us at our email address below.

Contact Information

For any questions, feedback, or notices, please contact us at:

• Email: info@shipimart.com